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Frequently Asked Questions

Products

What ingredients do you use?

Theodore’s Home Care is proudly all-natural, vegan, and cruelty-free! We use only 100% natural and pure ingredients at the highest quality available. All the ingredients used in making our products can be found on the label and in each product page.

Is it safe to use around kids and pets?

Yes! Our products are kid-friendly, pet-friendly, and earth-friendly because of the all-natural and chemical-free ingredients we use.  

Can I reuse my old Theodore’s bottle?

Definitely!  Our spray bottles are refillable, reusable and recyclable!  We offer liter and gallon refills for most of our products, too.

Some of our products are also available in glass bottle options, perfect for gift-giving!

I’d like to order in bulk but the product I need isn’t available in gallons yet.

If the product isn’t available on our site yet, just send us an email at theodoreshomecare@yahoo.com and we will be happy to accommodate this request for you!

Shipping & Payment

How can I pay for my order?

You can pay for your orders via Paypal, GCash, Bank Deposit / Online Transfer (BPI and BDO only). For payments made via GCash and Bank Deposit / Online Transfer, kindly send your proof of payment to theodoreshomecare@yahoo.com so we can confirm your order.

What are your shipping rates?

Our standard shipping rates can be seen below. Please note that price is subject to change depending on total item weight.

Metro Manila

Base Rate
Php 70

If within Metro Manila, you can book your own courier to have the items picked up! Our office is available from Monday to Friday, 10 AM - 3 PM.

Bulacan (Meycauayan, Marilao, Boquae, Sta. Maria, San Jose, Guiguinto, Balagtas, Malolos, Plaridel, Bulakan Bulacan, Obando)

Up to 1 Liter
Php 90
Up to 3 Liters
Php 100

Bulacan(Paombong, Pulilan, Baliuag, Hagonoy, Calumpit, Pandi)

Up to 1 Liter
Php 110
Up to 3 Liters
Php 180

Cavite (Imus, Tres Martires, Gen Trias, Bacoor, Dasmarinas, Noveleta, Kawit, Tanza, Rosario, Cavite City)

Up to 1 Liter
Php 85
Up to 3 Liters
Php 95  

Cavite (Carmona, Silang Cavite Brgy Bulihan, G.M.A)

Up to 1 Liter
Php 110
Up to 3 Liters
Php 180

Laguna (Binan, San Pedro, Sta. Rosa, Cabuyao)

Up to 1 Liter
Php 85
Up to 3 Liters
Php 95

Rizal (San Mateo, Ampid 1-2, Guitnang Bayan 1-2, Cainta, Taytay, Angono, Maly, Dulong Bayan 1-2, Sta. Ana, Banaba, Cupang, Mayamot, San Isidro, Dalig, San Roque, dela Paz, Sta. Cruz)

Up to 1 Liter
Php 70
Up to 3 Liters
Php 85

Rizal (Montalban, Rodriguez, Silangan, San Mateo, Teresa, Morong, Baraz, Cardona, Pililia, Tanay, Cogeo)

Up to 1 Liter
Php 105
Up to 3 Liters
Php 115

Provincial (based on total order weight)

1 Liter
Php 165
2 Liter
Php 250

 *Additional Php 85 if more than 3 Liters

Others

Do you have a physical store?

We currently don't have a physical store but some of our products are available at Sesou Nature Source in Ayala and Robinsons malls, Apotheca and Gourdo's outlets.

Do you offer discounts and promo codes?

Yes we do! We announce them first on our social media accounts @theodoreshomecare on Instagram and Theodore’s Home Care on Facebook.

How can I get in touch with you?

We love hearing your experience with our products! For any feedback, comment, or suggestion, please message us on Instagram or send us an email at theodoreshomecare@yahoo.com