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FAQs

Our Subscribe & Save program is designed to help Turn Your Chore to Cheer in reordering or planning shopping trips. This means, one less thing on your long to-do list as a busy homemaker and making sure you never run out of your favorite cleaning companions. 

GENEROUS SAVINGS + EXCLUSIVE REWARDS
Save a maximum of 20% for monthly, 15% for every two months and 10% for every three months, respectively. Enjoy exclusive rewards and thoughtful gifts that make your homemaking journey even more cheerful.

CUSTOMIZABLE PLAN:
Manage your subscription to fit your schedule with flexible delivery options: monthly, every two or three months. You can pause, skip, change, or cancel anytime. Adjustments in discounts will apply 

EFFORTLESS RESTOCKING:
Keep your favorite cleaning companions close and your cleaning routine flowing smoothly. 

SAVE TIME:

Skip the scheduling stress and spend more time on what truly matters to you.

PRIORITY SUPPORT:
Cheerful and stress-free support because we understand that homemaking can be overwhelming and busy.

Enjoy cheerful homemaking all the way through!

1. Log into your Theodore’s account and effortlessly manage your subscription. 

2. Choose Your Cleaning Companions and Delivery Schedule
Select your favorite cleaning companions and choose 'Subscribe' at checkout. Pick the delivery schedule that suits your lifestyle. CHOOSE HERE

3. Confirm and Access Your Subscription Dashboard
Once confirmed, you'll receive a warm welcome email and access to your personal Subscription Dashboard – your command center for all things cheerful in homemaking!

Your first charge happens immediately, then automatically renews based on your chosen schedule – simple and stress-free!

Your cleaning companions will arrive within 1-7 days, depending on your location. For detailed delivery information, [visit our shipping page].

Available Payment Methods:

  • Credit/Debit Cards: Visa, MasterCard
  • E-Wallets: GCash
  • Bank Transfers: BPI

Your first charge happens immediately, then automatically renews based on your chosen schedule – simple and stress-free!

Your cleaning companions will arrive within 1-7 days, depending on your location. For detailed delivery information, [visit our shipping page].

Absolutely! Life changes, and we understand. Cancel upcoming orders anytime through your dashboard – just click "Cancel Subscription."

Please note: If you've already received discounted products, we'll need to settle the price difference before cancellation.

While you can't modify existing orders, you're always welcome to explore and subscribe to new products separately! 

For assistance, our support team will cheerfully assist to help make everything smooth for you.

Absolutely! As long as your package hasn't started its way to you, we're happy to adjust your schedule. Just reach out to us at theodoreshomecare@yahoo.com or message us on Viber at 0917-5999397.

Returns Made Simple:

  • 30-day return window for your peace of mind
  • Items must be unused and in original packaging
  • Perishable items dance to a different beat and can't be returned

Refunds & Exchanges: Once we receive and inspect your return, we'll send you an email update. While shipping costs remain the same, we'll process approved refunds promptly.

For defective or damaged items, we're here to make it right! Just email us at theodoreshomecare@yahoo.com.

Simply visit your subscription dashboard, find "Payment Details," click "Edit," and follow the prompts to update your information!

Log into your Theodore's account and look for the 'Subscription Management' button at the top of your dashboard.

Your subscription dashboard allows you to:

  • View your subscriptions
  • Check upcoming deliveries
  • Browse your subscription history
  • Update your delivery address
  • Edit payment details
  • Reschedule deliveries with ease
  • Cancel your subscription

For special requests like specific delivery changes, our cheerful team is just an email away!

Ready to make your homemaking journey cheerful at every turn with 20% savings, convenient deliveries, never running out of your cleaning companions and saving time on ordering? Let us Turn Your Chore to Cheer!